Flood Damage?
You Call — We're On Our Way.
On-site within 60 minutes. IICRC-certified team. All Melbourne suburbs, day or night.
Speak directly with our team — not a call centre. Available 24 hours, 7 days.
The "Get It Dry" Guarantee
If your property is not returned to a completely dry, usable condition within 7 days, we continue working at no additional cost until the job is done. You have our word — backed by a clean record.
Every Type of Flood Damage, Across All Melbourne
No matter how the water got in — we extract it, dry it, and restore it completely.
Burst Pipe
Sudden pipe failures releasing large volumes of water quickly. We stop the spread and extract immediately.
Storm & Rain Flooding
Stormwater through foundations, windows, or overwhelmed drainage. We pump, extract, and dry completely.
Appliance Overflow
Dishwasher, washing machine, or hot water unit failures — one of the most common callouts we attend.
Bathroom & Sink Overflow
Overflow events that soak into floors and spread through walls into neighbouring rooms.
Apartment & Upstairs Leaks
Water from upper floors or adjacent units travels through ceilings — we assess and dry every affected area.
Wet Carpet & Flooring
Saturated carpet, timber, and engineered floors — fast extraction prevents replacement and saves your coverings.
The Standard We Hold Ourselves To
Never Had a Return Job — Ever
Our workmanship record is clean. We do not leave a property until the job is fully complete. No callbacks, no redos — we get it right the first time, every time.
IICRC Certified Professionals
The IICRC S500 is the global standard for water damage restoration. Our technicians are certified to it — not self-declared experienced operators using household equipment.
Thermal Imaging — We Find What You Cannot See
Water travels. We use thermal cameras to locate moisture inside walls, under floors, and through ceiling cavities — catching hidden damage before it becomes a mould problem.
Commercial-Grade Equipment
Truck-mounted extractors, industrial dehumidifiers, commercial air movers — the same equipment used on major insurance jobs. Not a hired dehumidifier from the hardware store.
Before & After
What Our Customers Say
"Total Flood Damage Melbourne is by far one of the most reliable, knowledgeable and cost-efficient flood restoration companies. Highly recommend."
"Immediate response and they prevented further property damage from the flooding. We are so grateful for their quick action and professionalism throughout."
Three Steps. That's All It Takes.
Here is exactly what happens when you call us.
You Call Us
Speak directly with our team — not a call centre. We assess your situation on the call and dispatch immediately.
We Arrive & Assess
Our team arrives with full commercial-grade equipment. Thermal imaging maps all damage — visible and hidden — before a single piece of kit is deployed.
Extract, Dry & Restore
Full extraction, industrial drying, daily moisture monitoring, sanitisation — continued until every surface reaches the dry standard. Then we leave.
Trusted by All Major Australian Insurers
We've completed insurance work with every major Australian insurer. Our documentation is thorough, complete, and accepted on first submission — so you can focus on your family and your property, not the paperwork.
- Detailed photographic record of all damage — before, during, and after
- Moisture readings and drying logs that insurers require
- Written restoration report for your claim submission
- Direct communication with your insurer if needed
- Separate documentation for building and contents claims
Start your claim the right way
Call us first. Our documentation is thorough, complete, and accepted by all major Australian insurers.
📞 0448 888 165Every Hour Water Sits, the Damage Grows.
The sooner you call, the more we can save — and the lower your final restoration cost. Our team is ready right now.
📞 Call Now: 0448 888 165Speak directly with our team — 24 hours a day, 7 days a week, including public holidays